



At Dalma, we want to be 100% transparent about what your insurance actually costs and what the price is based on.
Prevention is better than aftercare. Dalma covers all costs for prevention for your cat in the Health Insurance tariff, up to €100 per year.
You can create a personal offer for your four-legged friend on our website within a few minutes and take out the plan immediately. This is also possible in a few clicks via the Dalma app.
Our lifelong insurance coverage is reserved for all dogs and cats older than 2 months and younger than 9 years. Unfortunately, we do not insure animals that are the subject of a commercial activity or part of professional breeding. All dog and cat breeds can be insured with Dalma!
At Dalma, you can choose between three plans: liability insurance, surgery insurance and health insurance.The surgery insurance plan covers all costs resulting from an illness or accident that leads to surgery. The health insurance plan additionally covers costs of medical treatments in case of illness. The liability insurance covers all your costs following a damage that your dog caused.
Yes! At Dalma, you receive a 15% pack discount if you insure more than one pet. If you create an offer for more than one pet, the discount will be automatically applied to the cheapest plan.
Once you have decided on one of our plans, you have waiting periods or deadlines that regulate when you can start using our services for your four-legged friend.
Waiting periods prevent fraud and guarantee fair prices for everyone.
Our waiting periods are:
While the contractual goal is 5 working days, our operational service promise is payout within 48 hours after approval of all receipts.
No. Dalma is 100% digital. You simply photograph your vet invoice with the app and upload it. Completely without paperwork.
In the standard process, we transfer the reimbursement directly to your bank account. Direct billing with the vet is generally not provided for, but can be reviewed in exceptional cases.
No. We give you a promise to stay: Dalma explicitly waives the extraordinary right of cancellation after a claim, as soon as your contract has existed for more than 12 months.
No. At Dalma, you enjoy unconditional freedom of therapy. We do not link full reimbursement to the condition of having to use a telemedicine consultation beforehand.
We reimburse veterinary costs up to 4 times the rate of the Fee Schedule for Veterinarians (GOT), including emergency service fees upon proof.
The budget in the Full Protection plan is available to you without a waiting period from day 1. You can use it for vaccinations, deworming, parasite protection, tartar removal and much more.
We do not cancel your policy because of age. From the 10th year of life, the reimbursement rate for illnesses merely decreases annually by 5% of the original value (e.g., from 100% to 95%), so that the protection remains predictable.
Yes. Provided they are prescribed by a veterinarian, we cover the costs for physiotherapy, osteopathy, chiropractic as well as acupuncture and homeopathy.
If you are hospitalized for more than 3 nights, Dalma will cover up to €250 per year for the accommodation of your pet in a boarding kennel.
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